Refund and Return Policy

Last Updated: 22 October 2025

Thank you for shopping at digitalfilehub.com. We specialize in delivering high-quality digital products such as software, templates, charts, themes, plugins, AI agents, trading indicators, bundles, and more. Please read our Refund and Returns Policy carefully before making a purchase.

1. Digital Product Nature

Since all of our products are digital and downloadable, once the order is completed and the product has been delivered, it cannot be returned, exchanged, or refunded. Unlike physical goods, digital products cannot be taken back after delivery.

2. No Refund Policy

All sales are final.
Refunds are not issued for digital products once the download link or access has been provided.
By completing a purchase, you agree to these terms.

3. Exceptions (Refund Eligibility)

We may consider refunds only in the following situations:

Duplicate Payment: If you were accidentally charged twice for the same product.
Technical Issues with Delivery: If you did not receive the product due to a technical error on our side.
Corrupt or Non-Functional File: If the product file is damaged or not working as described, and our support team is unable to resolve the issue.

Note: Proof of the problem may be required before a refund is approved.

4. Non-Refundable Situations

Refunds will not be issued in these cases:

You changed your mind after purchase.
You purchased the wrong product by mistake.
You lack the technical knowledge to use the product.
You expected a feature that was not included in the product description.

5. How to Request a Refund

If you believe you are eligible for a refund under the conditions above, please contact us within 7 days of your purchase at:

📧 Email: myadistores@gmail.com

Please include your order ID, purchase details, and a description of the issue. Our support team will review your request and respond within 3–5 business days.

6. Chargebacks

We strongly advise customers to contact us first regarding any payment disputes. Unauthorized chargebacks may result in suspension of your account and access to our services.

7. Changes to This Refund Policy

We may update or modify this Refund Policy at any time. Changes will be effective once posted on this page. Please check back periodically to stay informed.